FAQs
Comforts of Home
Have a personal health care-related question? Comforts of Home has the answer. Check out these FAQs and give us a call today for more information!
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In what areas are your services available?
We are pleased to offer our licensed, private-pay in home care services and non-medical home care services in three counties: Palm Beach, Broward, and Miami-Dade. Contact us to ask if we're available to help in your location.
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How do I know if my loved one needs in home care? What kind of services do you provide?
We're here to assist you. We begin with a free in home consultation to determine the best solution for your circumstances. We then create a customized in home care services plan that will be monitored regularly to ensure the right level of care is always provided at the right time.
Did you know that, according to reports from Market.US Media, home healthcare can lower hospital readmission rates by as much as 25% for patients with chronic illnesses, like heart failure and pneumonia? This is one of the many reasons families choose Comforts of Home. Our services help clients stay safe, supported, and comfortable in the place they know best.
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What are my payment options for home care services?
We're pleased to offer several payment options for in home care services, including private pay (major credit card or ACH), long-term care insurance, and veterans' benefits. Contact us for assistance in utilizing any benefits to which you're entitled.
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Are your home care services covered through Medicare, Medicaid, or insurance?
No, our elderly care and in home care services are not currently covered by Medicare, Medicaid, or health insurance.
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Is your agency licensed?
Yes, we're licensed by the Agency for Healthcare Administration in Florida. If you're looking for in home care services from providers you can rely on for quality support, turn to our team at Comforts of Home.
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Are your caregivers insured and bonded?
Yes, all of our caregivers are insured. We ensure that our elderly care services are delivered with the highest level of professionalism, safety and accountability.
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Are your caregivers employees or contractors?
All of our caregivers are employees of Comforts of Home. We do not use contractors. This allows us to maintain consistent quality across all in home care services.
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How are your caregivers screened?
For all in home care services, our caregivers undergo a national background check that includes criminal history and sex offender records.
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What kind of training do your caregivers receive?
Our caregivers satisfy all requirements for the state of Florida to function as a home health aide providing in home care services. In addition, we provide our caregivers with additional training options to increase or refresh their skills. We also have a registered nurse on staff who can go to your home to ensure the caregivers receive training specific to a client's needs.
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What makes Comforts of Home different from other in-home care companies?
We're locally owned and operated and lead from a customer service perspective. We pride ourselves on our communication. Our office is staffed seven days a week (excluding national holidays), and our employees answer our phones 24/7 should a need arise. We support a broad range of clients, from a few hours a week of companionship to assistance with 24/7 in home care services, including assistance. Our registered nurse is always available to provide our caregivers with specific training in the home as it relates to your care needs.
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